Working as Front Office internship - HIEX Rotterdam

rotterdam
Holiday Inn Express Rotterdam
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HIEX General
Front Office internship - HIEX Rotterdam

About this job posting

Would you like to do an internship in an open organization, where your personal development and the team comes first? Then you've come to the right place!

As Front Office Intern You are the business card of our hotel. After all, you make the first and last impression with our guests. You checks in guests, gives them information about the hotel and what the beautiful city has to offer. You will be dealing with guests of different nationalities, so your language skills will come in handy. You make sure that our guests lack nothing and with your good service you make sure that they want to come back again. You make the difference!

As a Front Office Intern, your responsibilities include:

  • Providing excellent service to our guests
  • Handling questions and complaints
  • Speaking to and checking in guests
  • Guest check-out and financial processing
  • Provide information and service to guests, such as: giving general and tourist information, information about public transportation and restaurants
  • Handle various administrative tasks, such as answering emails from guests or travel agents, checking reservations and sending invoices afterward

 

Inside The Vincent Hotel Group (TVHG) our motto is ''We create the experience behind our brands.'' This means that together with our teams we want to create unforgettable experiences for guests and colleagues. We have a total of 11 hotels throughout the Netherlands, so there is always one near you! The hotels all have well-known hotel brands; Holiday Inn, Holiday Inn Express and Hampton by Hilton.

 

What makes you the perfect colleague?

What makes you the perfect intern(s)?

  • You are the enthusiastic student we are looking for!
  • You are service oriented. You always go the extra mile for YOUR guests;
  • You have a sense of humor and enjoy your work;
  • Morning or evening shifts, working weekends and holidays are no problem for you, you are flexible;
  • Good command of theDutch and/or English language;
  • You are administratively strong and can handle computer systems well;
  • Hotel school or other tourism education;
  • Relevant experience in the hotel industry is a plus.

What makes us the perfect employer?

What makes us the perfect employer?

  • An internship allowance of €750 per month obv 38 hours per week;
  • Lots of room to develop with various internal training programs;
  • Attractive discounts on hotel stays at more than 6,000 IHG or Hilton hotels worldwide;
  • Fun perks like our annual Christmas party, team outings and we'll pack big on your birthday!

 

Do you recognize yourself in this profile and does our corporate culture appeal to you? Then apply now!

Apply directly

90938275_631247624322401_6326550796250906624_n
Mahitab Magdi - Recruiter
recruitment@tvhg.com
+316 43 61 46 02
en_USEN