Working as Front Office employee HBH Schiphol

amsterdam
Hampton by Hilton Schiphol
0 - 38
Hampton by hilton image
Front Office employee HBH Schiphol

About this job posting

Do you want to work in an open organization, where your personal growth and the team is paramount? Then you've come to the right place!

As Front Office Clerk You are the business card of our hotel. After all, you make the first and last impression with our guests. You check in guests, gives them information about the hotel and what the beautiful city has to offer. You will be dealing with guests of different nationalities, so your language skills will come in handy. You make sure that our guests lack nothing and with your good service you make sure that they want to come back again. You make the difference!

As a Front Office Assistant, you will be the focal point of the hotel and responsible for all work that takes place during the morning and evening shifts. These duties and responsibilities include:

  • Providing excellent service to our guests
  • Handling questions and complaints
  • Speaking to and checking in guests
  • Guest check-out and financial processing
  • Provide information and service to guests, such as: giving general and tourist information, information about public transportation and restaurants
  • Handle various administrative tasks, such as answering emails from guests or travel agents, checking reservations and sending invoices afterward

 

Inside The Vincent Hotel Group (TVHG) our motto is ''We create the experience behind our brands.'' This means that together with our teams we want to create unforgettable experiences for guests and colleagues. We have a total of 11 hotels throughout the Netherlands, so there is always one near you! The hotels all have well-known hotel brands; Holiday Inn, Holiday Inn Express and Hampton by Hilton.

What makes you the perfect colleague?

What makes you the perfect colleague?

  • You are the enthusiastic colleague we are looking for!
  • You are service oriented. You always go the extra mile for YOUR guests;
  • You are excellent at working independently and are not afraid to take responsibility for the hotel during your shift. You are not afraid to make your own decisions;
  • You have a sense of humor and enjoy your work;
  • Morning or evening shifts, working weekends and holidays are no problem for you, you are flexible;
  • Good command of theDutch and/or English language;
  • You are administratively strong and can handle computer systems well;
  • You are a jack-of-all-trades and enjoy multitasking;
  • Experience in similar hotels and positions is a plus. No experience, no problem! We will teach you the ropes.

What makes us the perfect employer?

What makes us the perfect employer?

  • Full-time or part-time employment (your choice!) with 5 weeks of vacation per year on a full-time basis;
  • Gross monthly salary based on the hospitality collective bargaining agreement, scale 5 and 8% vacation pay;
  • Travel reimbursement and free parking at all our hotels;
  • Lots of room to develop with in-house training from our own Hospitality trainer;
  • Attractive discounts on hotel stays at more than 6,000 IHG or Hilton hotels worldwide;
  • Fun perks like our annual Christmas party, team outings and we'll pack big on your birthday!

 

Do you recognize yourself in this profile and does our corporate culture appeal to you? Then apply now! We are looking for part-time and full-time colleagues.

Apply directly

90938275_631247624322401_6326550796250906624_n
Mahitab Magdi - Recruiter
recruitment@tvhg.com
+316 43 61 46 02
en_USEN